Comprehensive Information Technology Management

LET US BE YOUR IT DEPARTMENT!

Our comprehensive IT Management Services support small to mid-sized organizations who:

• Rely on technology to drive their business
• Do not employ full-time staff
• Have limited resources and expertise
• Worry about the security and integrity of their data and Systems

RWK can design a customized solution that meets your needs from an assessment of your existing systems, to managing your IT resources to special projects. Our service include:

• Networking Related Services
• Hosting
• Security Solutions
• Protective Maintenance and Management Program

Networking Related Services

• Needs Analysis
• Business Solutions Research
• Full System Design
• Project Management
• Complete network installation
• Third Party Integration OR Services Integration
• Network Security

Internet Hosting & Security Solutions

Web Hosting
E-Mail

Anti- Virus Protection
Anti-Spam Protection

• reduce up to 90% of inbound email volume
• we stop viruses before they reach your LAN or office
• reports of quarantined items delivered to each user for simple management of quarantine right from your Outlook or Notes email

Disaster Recovery Solutions

• Secure Off-Site Data Storage and Access
• Real-Time backup to off-site facility
• Backup management for office and remote workers

Security Solutions

Network Security

• Firewalls, barrier defense
• Anti-Virus
• Anti-Spyware

Individual PC Security

• Remote-in
• Tele-commuter support

E-mail Security

• Spam Filtering
• Virus Filtering

Disaster Recovery

• Email backup from individual desktops; compliant with Sarbane Oxley
• Replication of critical business data to On-Site or Off-Site servers

RWK offers a complete solution to your internet, e-mail and data security and backup management needs. Our internet and e-mail hosting compliments your organization’s internet identity (www.yourdomain.com) without the challenges and costs of operating an in-house server while providing security and peace of mind with our anti-spam and anti-virus protection.

Your data is too valuable to lose! RWK Design will customize a service to meet your Disaster Recovery and Backup Services needs including:

• Real-time data replication
• Servers located off-site and geographically distant from your operations center
• Periodic on-site visits
• Qualified staff monitoring nightly or hourly disaster-recovery related backups
• Periodic testing the viability of the media

At RWK Design, the integrity of our work, the expertise of our staff, our personalized service, our ability to perform, and the clarity of our client agreements, mean that your business systems will operate as you expect them to operate. RWK serves the Greater Chicagoland Area, is knowledgeable of the market and services available, has the proximity to be there when you need us on-site and the technical capabilities to support you remotely.

Ensure the Integrity of your Systems with our

Proactive Maintenance and Protection Program -- Designed to Meet Your Individual Needs

Management, Monitoring and Assessment of:

• Servers
• Workstations
• Networks
• Backup
• Firewalls
• Spyware Protection
• Virus Protection
• Unwanted/unauthorized downloads
• Instant Messaging

Technical Resources

• A phone call away

Prompt Problem Resolution

Management of Software Updates

• Microsoft Windows
• Microsoft Office
• Industry-specific software (e.g. Insurance, Financial, etc.)

RWK Design PMPP program provides the on-going maintenance required to take you from a reactionary mode to a place where you can pay attention and manage your business. Our service is designed to ensure:

• You are not reacting to technical breakdowns
• Technical questions are answered immediately
• System Integrity
• Prompt problem resolution
• Your systems have not been compromised