Information Technology Services & Solutions

Overview

RWK Design is a Chicago Metro based firm with national reach by way of our cloud and Internet service offerings. We are a full-service outsourced IT firm which supports all IT systems for SMB organizations that do not have IT staff. We also provide project services for organizations of all sizes, in the scope of IT Operations or infrastructure needs or software development needs.

Cloud Systems, RWK-V

Eliminate capital expenses and reduce start-up time for server and workstation needs with RWK Design. Our ability to quickly establish server solutions gives you options for expenditure and start up time. You will save thousands in upfront and maintenance costs. For virtual organizations, you get an Enterprise environment without the cost of building it at one of your physical sites.

Managed Service

Traditional "hourly consulting" results in unexpected service fees, loss of productivity, stress and unpredictable downtime. Our managed service is designed to help you budget for IT services and maximize productivity, saving you time and money.

Software Development

The expertise of our software developers spans both Microsoft technology and Open Source experience disciplines. All of our developers are senior and bring vast experience in system design, development and delivery to your custom software needs. .NET, Sharepoint and other Microsoft environments are our domain. Equally, CMS software application and website application development offer a low cost licensing model and alternative to Internet based application needs.

IT Projects

RWK Design provides project managers and technical staff to augment your periodic staffing needs and staff expertise that may be necessary for the growth of your business. We help you budget, plan, manage and execute your IT projects.

24/7 Monitoring

Our remote management and monitoring systems are listening to your critical business systems around the clock. Whether your business operates around the clock or not, you can be assured that we catch problems as they occur and take corrective action before they become larger ones. Simple problems like overloaded disk space or complex problems like dependent services stopping suddenly are identified and our systems alert our Operations Team to take remedial steps to assist you.

Automated Offsite Backup

For complete LAN or WAN based systems backup, automated push to our off-site servers gives you the protection and peace of mind that you are protected. Completely electronic and automated, our off site backup solution protects your business, all the while being completely hands-off and monitored daily by our Operations Team.

Disaster Recovery

Despite your best planning and adherence to best practice, businesses can suffer from a data corruption, upgrade gone bad or a security or malware breach. We customize disaster recovery to your organizational needs. In some instances this is managed by your systems at your facilities. In other instances, our data center can be the integrated solution. RWK Design can help you recover from most any disaster with a combination of our proactive approach to management and reactive measures to resume service. Disaster recovery is not just for server systems either. Our approach protects your critical network devices like firewalls and other core network equipment.

IP/VOIP Phone Solutions

RWK Design can help you leverage the newest robust technologies and features that a communication system can provide. With low-cost, state of the art server based systems your organization can implement voice over IP systems with exciting features that your modern business requires. Remote and home-office support with a user experience that is identical to being under the same roof, voice mail emailed to you wherever you are and especially low cost SIP based monthly bills. All features that we implement and use in our own business. And, we can implement this at your premise using your infrastructure or at our Cloud based data centers.

Virtual CTO Service

Enjoy what our current clients enjoy: a Chief Information Officer role bringing strategic industry and technology knowledge to your organization. Our diverse experiences keep our team at the top of our game. This is a must. You leverage this knowledge and experience. You can rest assured that we are always only an email or phone call away. Moreover, our ability to assist and inform you to in planning, selecting, budgeting and implementing anything from a new laptop purchase to and Enterprise class disaster recovery solution is a huge value proposition for your organization.

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